Outsourcing support that
fits around your team
As your program scales, we scale with you. Our flexible outsourcing solutions give your staff, coordinators, and participants more time to do what you do best.
Trusted by NDIS providers across Australia
NDIS Registered
NDIS Commission Registered Provider
Australia-Based
Operations & Data in Australia
Privacy Act Compliant
Australian Privacy Act 1988 Aligned
Secure by Default
Encrypted Data Australian Servers
What We Do
Everything you need, none of the overhead
We handle the operational complexity so your team can focus on delivering outstanding care.
Billing, claiming & accounts support
We help keep finance admin consistent — working with your current rostering/finance setup and your approvals.
- Claim preparation and batch checking (under your sign-off)
- Reconciliations and variance checks
- Invoicing support and workflow tidy-up
💪 Choose light-touch checking or a full desk — whatever fits your team.
Rosters & payroll support
We help reduce roster/payroll rework by checking patterns, allowances and exceptions before they become surprises.
- Review overtime, sleepover, PH and allowance patterns
- Weekly summaries for managers and finance
- Support payroll prep with clear exceptions lists
🎯 Perfect if: Rosters feel “out of control” or wages keep surprising you.
Quality, compliance & IT support
We can help keep registers/logs tidy and handle practical admin — while your team focuses on participant care.
- Assist with incident/medication/RP admin (to your process)
- Audit packs and exports prepared ahead of time
- IT help + small automations/custom tools where needed
😌 Result: No more last-minute audit panic or “where is that file?” moments.
Why Sahajilo
Built specifically for NDIS providers
We understand the unique pressures of running an NDIS business — the price guide constraints, the workforce challenges, the compliance burden. Every service we offer is designed around those realities.
Rapid Deployment
Get your support functions running in days, not months.
Fully Compliant
Every process aligned with NDIS Quality & Safeguards Commission standards.
Scales With You
Whether you have 5 or 500 participants, our model adapts.
See It In Action
Watch how Sahajilo works
Discover how NDIS providers use Sahajilo to streamline payroll, onboarding, and compliance — all in one place.
Pricing
Simple, transparent pricing
No lock-in contracts. Cancel or change plans with 30 days notice. All plans include a free onboarding session.
Essentials
Perfect for small providers getting started with outsourced admin.
- Billing & claims checking (up to 50 claims/month)
- Basic payroll review (up to 10 staff)
- Monthly compliance register check
- Email support (2 business day response)
Growth
For growing providers who need consistent, reliable back-office support.
- Billing & claims — unlimited batches
- Roster & payroll review (up to 30 staff)
- Weekly exception summaries
- Compliance registers + audit pack prep
- IT helpdesk (5 tickets/month)
- Priority email & phone support
Full Desk
A fully dedicated support desk for larger providers or complex operations.
- Everything in Growth
- Unlimited staff payroll & roster support
- Dedicated account manager
- Custom automations & reporting tools
- Quarterly compliance review meetings
- SLA-backed response times
All prices in AUD + GST. Not sure which plan fits? Book a free chatand we'll recommend the right fit.
Our Team
People who know NDIS inside out
Our team has worked inside NDIS providers — we know the pressures you face because we've faced them too.
15+ years in NDIS operations and disability services. Former audit lead at a national prov...
Anika Sharma
Founder & CEO
CPA with deep expertise in SCHADS Award, STP Phase 2, and NDIS price guide compliance. Zer...
James Nguyen
Head of Payroll & Finance
Specialist in NDIS Practice Standards, audit preparation, and incident management framewor...
Priya Mehta
Compliance & Quality Lead
Placed 300+ support workers across metro and regional Australia. Expert in NDIS Worker Scr...
Liam O'Brien
Workforce & Recruitment Mana...
Former NDIS plan manager with 8 years of experience in claim preparation, portal reconcili...
Mei-Lin Torres
Billing & Claims Specialist
Builds custom tools and automations that cut repetitive admin for NDIS teams. From roster ...
Daniel Osei
IT Support & Automations
Passionate about NDIS operations? We're always looking for experienced people.
View open roles →Testimonials
What Our Clients Say
Discover why NDIS providers across Australia trust Sahajilo to handle their most critical operations — so they can focus on delivering outstanding care.
Sahajilo transformed how we handle payroll. What used to take our admin team two days now takes two hours — and there are zero errors.
The compliance support alone was worth it. We passed our NDIS audit first time with no corrective actions. I can’t recommend Sahajilo enough.
They onboarded 12 support workers for us in under a week. The quality of candidates and the speed of turnaround has been consistently excellent.
Free NDIS Compliance
Starter Kit
Download our ready-to-use templates trusted by 50+ NDIS providers — completely free, no strings attached.
- Monthly compliance register checklist
- NDIS audit preparation pack template
- Incident reporting workflow guide
FAQ
Frequently asked questions
Still have questions? Book a free chat— we're happy to walk you through anything.
Get in touch
Let's simplify your NDIS operations
Book a free 30-minute consultation. We'll learn about your current setup and show you exactly how Sahajilo can save your team hours every week — no commitment required.
- Free scoping call, no obligation
- Response within 1 business day
- Month-to-month, no lock-in contracts
- Australia-based team, NDIS specialists