Pricing
Simple, transparent pricing
No lock-in contracts. Cancel or change plans with 30 days notice. All plans include a free onboarding session.
All prices in AUD + GST.
Essentials
For small providers getting started with outsourced admin.
$490/month
- Billing & claims checking (up to 50 claims/month)
- Basic payroll review (up to 10 staff)
- Monthly compliance register check
- Email support (2 business day response)
- Weekly exception summaries
- IT helpdesk tickets
- Dedicated account manager
- Custom automations
Most Popular
Growth
For growing providers who need consistent, reliable back-office support.
$990/month
- Billing & claims — unlimited batches
- Roster & payroll review (up to 30 staff)
- Weekly exception summaries
- Compliance registers + audit pack prep
- IT helpdesk (5 tickets/month)
- Priority email & phone support
- Dedicated account manager
- Unlimited IT helpdesk
- Custom automations & reporting tools
Full Desk
A fully dedicated support desk for larger or complex operations.
Custom
- Everything in Growth
- Unlimited staff payroll & roster support
- Dedicated account manager
- Custom automations & reporting tools
- Quarterly compliance review meetings
- SLA-backed response times
Not sure which plan fits? Book a free chat and we'll recommend the right fit.
Full Comparison
What's included in each plan
A detailed breakdown so you know exactly what you're getting before you sign up.
| Feature | Essentials | Growth | Full Desk |
|---|---|---|---|
| Billing & Claims | |||
| Claims preparation & submission | |||
| Claims volume | 50/mo | Unlimited | Unlimited |
| Rejection resolution & resubmission | |||
| Plan-managed & NDIA-managed support | |||
| Monthly reconciliation summary | |||
| Budget utilisation tracking | |||
| HR, Rostering & Payroll | |||
| Roster review & gap identification | |||
| Payroll exception summaries | Monthly | Weekly | Weekly |
| Staff supported | Up to 10 | Up to 30 | Unlimited |
| SCHADS Award compliance checks | |||
| Worker screening expiry tracking | Monthly | Weekly | Daily |
| Compliance | |||
| Compliance register maintenance | Monthly | Weekly | Ongoing |
| Incident register support | |||
| Audit evidence pack preparation | |||
| Policy review scheduling | |||
| Quarterly audit readiness review | |||
| IT & Technology | |||
| IT helpdesk tickets | 5/mo | Unlimited | |
| Software configuration support | |||
| Custom automations & dashboards | |||
| Platform integrations | |||
| Support & Account Management | |||
| Email support response time | 2 days | Priority | SLA-backed |
| Phone support | |||
| Dedicated account manager | |||
| Monthly performance reporting | |||
FAQ
Pricing questions answered
Not sure which plan is right for you?
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